Privacy Policy

4. Healthcare Providers

Licensed healthcare providers affiliated with MedLeanRx review patient-submitted information and determine appropriate treatment based on medical necessity and professional judgment.

Information submitted through MedLeanRx may be shared with providers involved in your care for treatment and healthcare operations purposes.

5. Pharmacy Partners

If a provider issues a prescription, information necessary to fulfill the prescription may be shared with appropriately licensed pharmacies and pharmacy service providers.

Information shared is limited to what is reasonably necessary to process and dispense prescribed medications.

6. Third-Party Service Providers

We may use third-party vendors and service providers to support our operations, including:

• Electronic health record platforms
• Telehealth platforms
• Payment processors
• Website hosting providers
• Scheduling systems
• Communication platforms
• Analytics providers

These providers are contractually required, where applicable, to maintain appropriate privacy and security protections.

7. Payment Processing

Payments are processed through secure third-party payment processors.

MedLeanRx does not store complete payment card information on its servers. Payment information is subject to the privacy and security practices of the applicable payment processor.

8. Cookies and Website Analytics

Our website may use cookies, pixels, and similar technologies to improve website functionality, analyze website traffic, enhance user experience, and measure advertising performance. Users may adjust browser settings to limit cookie usage.

9. Marketing Communications

We may send service-related communications regarding appointments, prescriptions, account information, and healthcare services. With your consent where required, we may also send marketing or promotional communications. You may opt out of promotional communications at any time.

10. Data Security

MedLeanRx employs reasonable administrative, technical, and physical safeguards designed to protect information against unauthorized access, use, alteration, or disclosure. While we strive to protect information, no electronic transmission or storage system can be guaranteed to be completely secure.

11. Data Retention

We retain records for periods required by applicable healthcare, regulatory, tax, legal, and business requirements. Retention periods may vary depending on the nature of the information and applicable laws.

12. Patient Rights

Subject to applicable laws, patients may have rights regarding their personal information and health information, including rights to:

• Request access to records
• Request correction of inaccurate information
• Request information regarding disclosures
• Obtain copies of certain records
• Submit privacy-related complaints

Requests may be submitted using the contact information below.

13. Children's Privacy

MedLeanRx services are intended for adults and individuals legally authorized to consent to healthcare services. We do not knowingly collect personal information from children under 18 without appropriate authorization.

14. Texas Residents

MedLeanRx currently provides services to eligible patients located in Texas. We comply with applicable Texas healthcare, privacy, telemedicine, and consumer protection laws.

15. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes become effective upon posting to the website. Continued use of our services after updates constitutes acceptance of the revised Privacy Policy.